Check availability of remote computers.

Visit https://rdpstatus.bridgeport.edu/ to check the status of a computer before proceeding to connect.

How to connect to UB remote desktop service?

1. Visit https://rdp.bridgeport.edu
2. Next, enter your credentials with the “AD\” prefix(Ex: AD\jsmith) and click Sign in.
3. 
4. You will be presented with containers reflecting the desired computer lab.
5. 
6. Click the lab container corresponding with the desired classroom/lab, then click a computer. This will immediately start a download. 
7. 
8. Open the downloaded file to begin the remote session with the selected computer.
9. You may be shown with the following prompt:
   • 
   • Check off Don’t ask me again for connections to this computer for faster service next time, then click the “Connect” button.
   • If asked for credentials, enter your username with “AD\” prefix. Ex. AD\jsmith
   • 
10. If the expected computer lab is not available, please let your instructor know so they can email helpdesk@bridgeport.edu to open a request.

If you are using Mac, you must install the Microsoft Remote Desktop app from the App Store first.

Download the app here