Forgot your password? 


Method 1: ( For accounts with a two-factor verification setup )

Enter your UB email address. 

Reset Password using Email/SMS


Method 2: ( Submit a recovery request)


Alternate Method


Change your current password

*If you have a UB-issued laptop/computer, click here to change your password through the device. Otherwise, proceed as follows to do it through your browser. 

  1. Sign in to My Account, using your existing username and password.
  2. Under the Password section, click on 'Change Password'.
  3. Type your old password, create and confirm your new password, and then select Submit.
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