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Forgot your password?

*You should have account recovery options set up prior to this. Read more about it here. If you do not have recovery options set up already, contact helpdesk@bridgeport.edu and provide your ID number, an alternate email(Not UB Email), and phone number for verification. Once you have account verification options, you can proceed as follows. 

  1. Click here to reset your password
  2. Enter your email as username@ad.bridgeport.edu
  3. Go through the verification process as shown to reset your password.
  4. Test your new password to login to the MyUB Portal

*Important note: If you have a UB-issued laptop/computer, make sure to be on-campus and connect it to the campus network before resetting the password as mentioned above. 

Change your current password

*If you have a UB-issued laptop/computer, click here to change your password through the device. Otherwise, proceed as follows to do it through your browser. 

  1. Sign in to your Microsoft account, using your existing password.
  2. Click on your profile icon at the top-right-hand corner, and then click 'View account'.
  3. Under the Password section, click on 'Change Password'.
  4. Type your old password, create and confirm your new password, and then select Submit.
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